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News & Press »» News »» Operating 24/7 more effective by videoconferences

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Operating 24/7 more effective by videoconferences

Success Story German Lloyd AG

Someone who is available round the clock in 77 countries and 163 locations for its maritime clients make great demands on modern communication systems. "To act flexibly and successfully in global business a frictionless communication within the GL Group is indispensable.“ Michael Welzel, projectmanager of the division IRN data processing centre and network.

Certainly, business travels are appropriate means of communication – the size of an international network alone requires a practice, which enables an immediate exchange of information. By all means, this is feasible by e-mail, but it does not replace the personal dialogue, the discussion among colleagues beyond continents in no way.

Thereby the classification society relies on videoconferences. With the technical support of nearly 6.000 ocean-going vessels and more than 19.300 inspections p.a. a high demand of communication exists. Last but not least the surveillance of the new building of ships at the dockyard leads to a high requirement of coordination – twenty-four-seven. The head office in Hamburg is regularly connected with the offices in Piräus, Vienna, Rotterdam, Madrid, Abu Dhabi, Stettin, Stockholm, Shanghai, Singapore, Busan and Kobe. Soon Kuala Lumpur, Mexico City, Rio de Janeiro and New York will come along.

Conquered boundaries with ViDOFON

With the ViDOFON AG as a competent partner for videoconferencing the German Lloyd is now also able to negotiate frontiers, continents and time zones visually. Compared to the costs of business travels this new form of communication is not to be sneezed at.

"The application of videoconferences enables the immediate exchange of specialists of different fields and locations. The creation of interdisciplinary, project-orientated teams is the matter of course.“ underlines Wolfhard Sengler, Director of Information Technology and Organisation.
By means of the dual screen a videoconference and the transmission and direct discussion of PC documents at the same time is meanwhile a common approach.

Unity and Individuality simultanously

The implementation to the global network of the GL Group happened exclusivley with Sony conferencing systems of the ranges PCS-1 and G50 as well as the desktop system TL50. Thus a uniform communication solution was found and individual needs of single locations were considered.

"’Operating 24/7’, the catchy business philsophy of the German Lloyd, convinces by reliability, flexibilty, availability; criteria, which also meet videoconferences", Jörg Weisflog, director of ViDOFON AG.
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